Sunday, September 27, 2009

The Great Indian Bureaucracy

It’s almost incredible how we blame everything on the government. Somehow, every evil that resides in the heart of our country is because of the dirty politicians. Or is it?

Since time immemorial, we have found ways to put everything on the shoulders of the few in power. But what we have failed to realize is that maybe the Devil has been painted blacker than He actually is. The biggest problem ailing our country is not politics but the bureaucracy. The Devil is not black. He is red and taped to a file near you.

How many of us shudder at the thought of going to a government office? In other words, how many of us have delved into our phone-books for a name that will help us avoid a trip to the nearest bureaucratic headquarters? Remember the time when you bribed an official so that your file would be taken care of earlier than others? Or the time when you got an agent to get a registered driver's license so that you would not have to wait for endless hours in a serpentine queue? Maybe you’ll remember the latest incident when you jumped a red light and had to part ways with a five hundred rupee note that now rests in the shirt pocket of an alert traffic official.

But are they really to blame? If you have ever visited the inside of a government office you would feel surprised that they actually manage to get some work done. Files, folders and scraps of paper stacked together provide habitat to thousands of endangered species of insects. Cupboards provide shelter to adult pigeons and their families. It’s amazing the employees are actually able to locate certain files while misplacing thousands of others. No wonder they require certain incentive for working on any file, unsympathetically called "Bribe". This incentive is the only reason government officials disregard any concerns for their own safety and work for the uplift of the community.

Politicians hardly have any say in the matter. Quite a few of them are only concerned with filling their own pockets and so they let sleeping dogs lie. Some others, filled with a misplaced sense of patriotism and altruism, try to bring about “monumental" changes. Another minuscule number of politicians, satisfied that they have taken enough from the community, decide to give something back to the country. They propose reforms and changes, blissfully unaware that by the time their ideas begin to take a definite shape five years would have passed and their legacy would be buried in an inconspicuous file in a desolate government office. Many long-term thinkers realize the irony in working five years without any hope of re-election and then being blamed for inefficiency. So they peacefully pass their term in office, promising everything but achieving nothing. This saves them the trouble of unappreciated effort.

Bureaucrats are the real power-brokers in India. People at the centre change every five years, sometimes within 13 days, but bureaucrats persist. They do not pledge allegiance to a particular party but to the nation. But they are too pre-occupied with the malfunctioning red light atop their SUVs or getting their wards out of jail for shooting people in broad daylight. As a consequence, try as they might, they just can't spare any thought for the common man.

Frankly, I have grown too tired (and poor) by bribing every peon/clerk/registrar/policeman/misc I encounter. I humbly request the powers that be to have some pity on my plight and exempt me from paying this VAT called bribe. I would be greatly obliged. Please find a note of 500 rupees attached for all the trouble caused to you.

Yours truly

A Common Man

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